SilverSafe AI launches 24/7 scam-check service for older adults

SilverSafe AI has launched SAM, a phone and text service designed to help older adults and caregivers vet suspicious calls, texts, emails and payment requests before sending money or sharing information. The company is targeting a growing fraud problem, as FBI data show people over 60 reported more than $7.7 billion in losses in 2025.

Why it matters: - Older adults lost more than $7.7 billion to reported fraud in 2025, according to FBI Internet Crime Complaint Center data cited in the announcement. - The average reported loss for people over 60 exceeded $38,000. - SilverSafe AI is aiming to close the moment of uncertainty when someone is deciding whether to trust a call, message, link or payment request. - SAM is built for older adults and the family members and caregivers who support them.

What happened: - SilverSafe AI launched SAM, a 24/7 AI-powered scam protection service for older adults. - Users can call or text 1-844-8-ASK-SAM (1-844-827-5726) at any time. - The service gives plain-language guidance before money changes hands. - SAM is positioned as a place to ask, “Is this a scam?”

The details: - SAM helps users assess suspicious phone calls, emails, text messages, payment requests and online offers. - The service identifies warning signs and explains practical next steps. - SAM also walks users through how to check information through official sources. - Users can describe a suspicious interaction or paste details from a questionable text, email, link or offer. - SilverSafe AI says the service is designed to be judgment-free. - Subscription plans include Essential at $19.99 per month, Essential Plus at $29.99 per month and Unlimited Plus at $39.99 per month. - Future enhancements include Spanish-language support and expanded caregiver tools.

Between the lines: - Lisa Perez, a co-founder of SilverSafe AI and practicing speech-language pathologist, led the conversation design for SAM. - Perez has spent more than two decades working with older adults. - The company says that experience shaped SAM’s calm, patient and easy-to-understand tone. - SilverSafe AI launched in 2025 as a brand of Shieldsoft Technologies LLC. - The company is based in South Florida, where one of the nation’s largest senior populations lives. - The service is aimed at a broader problem: older adults often need a trusted second opinion at the exact moment a scam feels real.

What's next: - SilverSafe AI plans to add Spanish-language support and more tools for caregivers. - The company is pushing a simple habit for families: Think it’s a scam? Ask SAM. - The broader test will be whether older adults adopt SAM as a routine checkpoint before responding to suspicious outreach.

The bottom line: - SAM tries to turn fraud prevention into a quick phone call or text, giving older adults a human-centered way to slow down before losing money or confidence.